Shipping Policy

We deliver to Hong Kong, Macau, Taiwan and Japan. Please refer below for the rate and delivery time.

Whilst the vast majority of the parcels we send will reach their destinations within the usual delivery times, occasionally parcels get delayed and take longer than normal. If after one week from placing your order, you are concerned about its whereabouts, just get in touch and we will happily investigate. We send all our parcels via trackable services - your tracking number can be obtained from us.

To contact us by email or whatsapp +852 5136 2835 (click here)

Please note that working days for HKCBD STORE are Monday - Friday and do not include bank holidays.

 

Hong Kong 

FREE next day delivery for orders above $500.

Our delivery service covers all areas in Hong Kong and provide you a fast delivery experience. For orders under $500, we will charge a $40 delivery fee.

We use SF Express for delivery, customer may choose one of the following,

  • Delivery to any Hong Kong residential/ business address

  • Pick up at any SF Store / SF Service Center/ SF Locker

Orders confirmed before 5PM on weekdays will be delivered to you on the next working day*.
Orders confirmed between Friday after 4PM to Sunday will be dispatched on Monday and delivered to you on Tuesday.

*For remote area such as Discovery Bay, Mui Wo, Ma Wan, it will require an additional business day on delivery.

Macau

FREE delivery for orders above $500.

Our delivery service covers all areas in Macau and provide you a fast delivery experience. Delivery time will be 3-4 days. For orders under $500, we will charge a $50 delivery fee.

 

Taiwan

Our delivery service covers all areas in Taiwan. Delivery time will be 7-10 days. Delivery fee will be calculated once we confirm your order. 

 

Japan

Our delivery service covers all areas in Japan. Delivery time will be 10-14 days. Delivery fee will be calculated once we confirm your order. 

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我們的送貨服務覆蓋香港、澳門、台灣及日本,關於運費及送貨時間,請查閱以下詳情

一般貨品均會在送貨時效內抵達你的地址,但是由於新型冠狀疫情、節日、天氣、交通管制等原因不同原因,送貨時效或會有差異。如你在下單後對快遞有任何疑問,歡迎隨時透過電郵或Whatsapp +852 5136 2835 (按此與我們聯絡。

請留意我們工作時間為星期一至五,公眾假期除外。

 

香港

訂單滿$500可享免費翌日送貨!

我們的送貨服務覆蓋香港所有地區,為你帶來快速送貨體驗。$500以下的訂單,我們會收取$40運費。

平日下午5點前確認訂單,我們會立即出貨並於翌日送到*。
周五下午4點後至星期日的訂單,我們會於周一出貨並於周二送到。

*偏如地區如愉景灣、梅窩及馬灣,派件時效需加1個工作天。

我們使用順豐快遞服務,顧客可選擇:

  • 直接派送到香港住宅 / 工商地址

  • 自行到各區順豐站 / 順豐中心 / 順便智能櫃提取

 

澳門

訂單滿$500可享免費翌日送貨!

我們的送貨服務覆蓋香港所有地區,為你帶來快速送貨體驗,貨品會在下單後三至四送到。$500以下的訂單,我們會收取$50運費。

 

台灣

我們的送貨服務覆蓋台灣大部份地區,貨品會在下單後七至十天送到。運費會於訂單確認後計算。

 

日本

我們的送貨服務覆蓋日本大部份地區,貨品會在下單後十至十四天送到。運費會於訂單確認後計算。