Shipping Policy

We deliver to Hong Kong. Please refer below for the rate and delivery time.

Whilst the vast majority of the parcels we send will reach their destinations within the usual delivery times, occasionally parcels get delayed and take longer than normal. If after one week from placing your order, you are concerned about its whereabouts, just get in touch and we will happily investigate. We send all our parcels via trackable services - your tracking number can be obtained from us.

Contact us by email.

Please note that working days for HKCBD STORE are Monday - Friday and do not include bank holidays.

FREE delivery for orders above $500.

Our delivery service covers all areas in Hong Kong and provide you a fast delivery experience. Customer may choose one of the following,

  • Delivery to any Hong Kong residential/ business address

  • Pick up at SF locker/SF Pick-up Point

  • Pick up at any Alfred Locker / Pick-up Point / Circle K / 7-Eleven

For orders under $500, there will be a shipping fee of HKD 40.

*For remote area such as Discovery Bay, Mui Wo, Ma Wan, it will require an additional business day on delivery.
 
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一般貨品均會在送貨時效內抵達你的地址,但是由於新型冠狀疫情、節日、天氣、交通管制等原因不同原因,送貨時效或會有差異。如你在下單後對快遞有任何疑. 請留意我們工作時間為星期一至五,公眾假期除外。

訂單滿$500可享免費送貨!

我們的送貨服務覆蓋香港所有地區,為你帶來快速送貨體驗。客人可選擇送貨上門、順豐自提點/智能櫃、Alfred自提點/Locker取貨、或在Circle K/7-11取貨。

$500以下的訂單將需支付運費,運費 HKD 40 


*偏如地區如愉景灣、梅窩及馬灣,派件時效需加1個工作天。